Student Debt Relief Website Launches, But Borrowers Are Skeptical

The Biden administration's online application for debt relief hit a rough patch upon launch, and borrowers question if they'll actually see relief.

Student Debt Relief Website Launches, But Borrowers Are Skeptical

A major step toward wiping out thousands of dollars of student loan debt for millions hit a stumbling block Monday.

As the Biden administration launched the online application to determine eligibility for loan forgiveness, the site briefly went down under high demand.

"As millions of people fill out the application, we're gonna make sure the system continues to work as smoothly as possible so that we can deliver student loan relief for millions of Americans as quickly and as efficiently as possible," President Joe Biden said. 

Some 90% to 95% of student loan borrowers could be eligible for relief. That's around 39 million Americans encouraged to fill out the application.

"Borrowers who are eligible for this cancellation should actually be applying right now, so that they can get the cancellation before repayment starts in January," said Josh Rovenger, a legal aid attorney.

Borrowers who meet the criteria include individuals who made less than $125,000 in 2020 or 2021, and couples who made less than $250,000 in the same tax years. Students who got a Pell Grant can get up to $20,000 in forgiveness; others can get up to $10,000.

However, borrowers are skeptical they'll ever see the forgiveness as legal challenges enter the courts. 

Application Site Opens For Biden's Student Debt Cancellation
Application Site Opens For Biden's Student Debt Cancellation

Application Site Opens For Biden's Student Debt Cancellation

An early "beta launch" version of a new online form was made available as the department looks to find and fix any glitches.


"Some of that anxiety started to creep back in that it might not be as stable of an idea as we thought it was and just the fear that that really good idea could be overturned," said Olivia Ferguson, a student at University of Wisconsin Milwaukee.

President Biden acknowledged the legal fight Monday but sounded bullish. 

"Litigation is underway, and I don't think our legal judgment is that it won't, but they're trying to stop it," he said.

Opponents argue the president's move is an executive overreach and that Congress should be the ones to forgive student debt.

Still, others, including Republican Florida Gov. Ron DeSantis, say it's simply unfair.

"It's very unfair to people who took other pathways in life that didn't require them to take out a lot of loans," DeSantis said. "They made those decisions to not have that debt, and now the debt's being put on them."

Legal experts are unsure the legal challenges will stand, which is why critics are challenging the move from several legal angles to test which sticks. 

"The big one though that I think has the most credibility is the student loan servicers, the ones who are potentially directly harmed by these actions," said Nick Hillman, a professor at University of Wisconsin Madison. "If they are found to have standing and can proceed, I wouldn't be surprised if this goes all the way up to the Supreme Court and gets stopped before a single penny is canceled."

That keeps borrowers on their toes, as the application opens and the administration forges ahead with debt forgiveness.