BusinessCompany News

Actions

Uber Unveils '180 Days Of Change,' Starting With Enabling Driver Tips

Other changes include a reduced window for riders to cancel a ride and a bonus for picking up teens.
Uber Unveils '180 Days Of Change,' Starting With Enabling Driver Tips
Posted
and last updated

"180 Days of Change." That's what Uber is calling its push to renovate the ride hailing service to be more driver-friendly.

And the first change is the most asked-for perk: tipping. Tipping is now available in Seattle, Minneapolis and Houston, with more cities coming in later weeks.

Uber's profit-driven, no-holds-barred style has led to clashes between the company and its drivers. That, on top of a revealed culture of harassment, bullying and aggressive management, has led to a very, very long few months for the 8-year-old company.

The drama reached a high point in mid-June when the company's senior vice president stepped down and the CEO took a leave of absence.

Other changes: Riders will have only two minutes to cancel a ride before being fined, down from five minutes. Drivers will also get an extra couple bucks for picking up teenagers and get paid if a rider makes them wait longer than two minutes.